Turning a NO into a YES: Techniques to Overcoming Objections!
This session is designed to help you take a different approach to objections from your donors, and to start thinking about opposition in a new way. In fact, if you just frame it the right way, you’ll see how objections can actually be a sign of interest during the fundraising process!
In this session, we’ll:
Explore four typical unanswered questions that often lead to resistance
Better develop a positive attitude toward objections
Explore basic strategies for overcoming donor objections
SIP at NLI Instructor JoAnna Brandi will also share her personal handout on “25 Listening Secrets”
P.S. This session is great for nonprofits AND for profits! If you encounter objections in your daily work (and don’t we all?!!), then this session has something for you!
About the Presenter JoAnna Brandi:
Happiness coach, national speaker and author JoAnna Brandi has spent the last 26 years teaching companies and organizations of all types and sizes how to keep their customers/donors happy, loyal and coming back! As an acclaimed public speaker, workshop leader and a trusted adviser to her clients, she's taught thousands in the most modern methods of positive psychology. For the last 18 years, she has served as a speaker for Vistage - the world's largest CEO peer group organization. She teaches "Positive Leadership" to executive teams and encourages them to "Raise their Positivity Ratio" if they want to create more donor/client and employee happiness, and to increase overall performance, productivity and profits (donations!!) She is also a regular Instructor for the Sanford Institute of Philanthropy at National Leadership Institute (SIP at NLI) and shares how to blend strategic business strategies with the powerful science of positive psychology.